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Department: Marketing Department

Location: Remote 

Job Type: Full-Time 

Reports To: Marketing Manager

Job Summary

We are seeking a skilled Forex Marketing Content Specialist to join our dynamic marketing team. This role focuses on creating compelling, accurate, and SEO-optimized content across various digital channels to engage our target audience within the Forex trading community. you will play a key role in executing our content strategy.

Key Responsibilities

• Create diverse content assets, including drafting and formatting marketing copies for emails, newsletters, website landing pages, promotional materials, and announcements under the guidance of the Marketing Manager.
• Research, write, and edit accurate, high-quality content focused on Forex trading topics for various outputs, notably video scripts (market analysis, tutorials), social media posts, and articles.
• Upload, organize, and manage content effectively using our Content Management System (CMS) and email marketing tools.
• Apply fundamental SEO techniques during content creation to maximize organic reach and search engine visibility.
• Collaborate with the marketing team and assist in the execution of special projects, potentially including but not limited to video and podcast initiatives.

Qualifications

• Proven experience in content creation, writing, and editing, preferably within marketing.
• Ability to produce content in various formats (written copy, scripts, articles).
• Familiarity with content management systems (CMS) and email marketing platforms.
• Understanding basic SEO principles.
• Strong research skills and good understanding of the Forex market and trading concepts.
• Excellent written communication and attention to detail.
• Ability to translate complex Forex concepts into clear, engaging content.

Nice To Have

• Direct experience working within the Forex or financial services industry.
• Solid understanding and practical experience with technical analysis and fundamental analysis concepts.
• Experience assisting with multimedia content production (video/audio).

Compensation & Benefits

• Competitive base salary.
• Professional development and training.
• Career growth opportunities in a fast-growing forex company.

Department: Operations Department

Location: Remote

Job Type: Full-Time 

Reports To: Operations Manager

Job Summary

We are looking for a reliable and proactive Operations Officer to directly assist the Operations Manager in daily operational tasks and project coordination. The ideal candidate will help manage internal workflows, ensure timely execution of operational processes, follow up with different departments, and maintain a high level of organizational efficiency within the company’s brokerage operations.

This role requires strong attention to detail, excellent communication skills, and the ability to manage multiple tasks effectively under supervision and guidance.

Key Responsibilities

Operations Support & Task Management:

• Assist the Operations Manager in the execution, monitoring, and follow-up of daily operational tasks across departments.
• Help coordinate operational activities related to client onboarding, account management, deposits, withdrawals, and trading support.
• Track and ensure timely execution of assigned operational duties by liaising with Sales, Compliance, Customer Support, Dealing Desk, and Finance departments.
• Support the preparation and updating of internal operational procedures, manuals, and process documents.

Workflow Coordination:

• Follow up with internal teams to ensure task completion, pending actions, and escalations are addressed.
• Maintain task lists, progress reports, and operational timelines for management visibility.
• Identify minor inefficiencies in workflows and recommend improvements to the Operations Manager.

Compliance and Documentation:

• Ensure client account operations are performed in accordance with KYC/AML and regulatory policies.
• Assist in the documentation, record-keeping, and reporting of operational activities.

CRM and Systems Management:

• Support the maintenance and accuracy of data within the CRM system and other internal platforms.
• Monitor operational tickets, client requests, and ensure timely internal handling and responses.

Administrative Support:

• Help in scheduling operational meetings, preparing meeting notes, and circulating action items.
• Assist with basic internal reporting (daily, weekly, and monthly reports).

Qualifications

Education & Experience:

• Bachelor’s degree in business administration, Finance, Operations, or a related field.
• 1–3 years of experience in an operation, administrative, or back-office role, preferably within Forex, CFD, or financial services.
• Familiarity with trading platforms (MT5) and CRM systems is an advantage.

Skills & Competencies:

• Strong organizational and time-management skills.
• High attention to detail and ability to follow structured processes.
• Good communication skills to coordinate effectively with internal teams.
• Ability to prioritize multiple tasks and meet deadlines under supervision.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and CRM systems.

Nice To Have

• Previous experience supporting operations in a financial/brokerage company.
• Familiarity with regulatory compliance (KYC, AML) processes.
• A proactive and flexible approach to task management.

Compensation & Benefits

• Competitive base salary.
• Professional development and training.
• Career growth opportunities in a fast-growing forex company.